Shipping Policy
We are committed to providing our customers in the United States, United Kingdom, Australia, Canada and New Zealand with excellent shipping services.
Shipping Details
Applicable Countries: United States, United Kingdom, Australia, Canada, New Zealand
Cut-off Time: 6:00 PM (GMT+00:00) United Kingdom Time (Mon - Fri)
Processing Time: 1-3 business days (Mon - Fri)
Delivery Time: 8-12 business days (Mon - Fri)
Shipping Partners: FedEx, GLS, and DHL
Shipping Cost: Free
Free Shipping
All orders within the United States, United Kingdom, Australia, Canada and New Zealand are shipped free of charge. No additional costs will be applied for the delivery of your order.
Shipping Partners
We collaborate with trusted shipping partners such as FedEx, GLS, and DHL to ensure reliable and timely deliveries.
Track Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Lost or Missing Packages
If a package is not delivered or is lost, please contact our customer service immediately. We will work with our shipping partners to investigate the issue and, if necessary, send a replacement package or arrange a refund. Additional details can be found in our return and refund policy..
Changing Your Address
If you need to update your shipping address, please email our customer service team at admin@homme8.com within 24 hours of placing your order or before the cut-off time (6:00 PM Hong Kong Time). We will do our best to accommodate your request if the order has not yet been processed or shipped.
Not at Home
If you are not available at the time of delivery, our shipping partner will either attempt to redeliver your package or leave it at a nearby pickup point, depending on the carrier’s policy in your region. You will receive a notification with instructions on how and where to collect your package.
Refusing Delivery
If you refuse delivery of an order, the return shipping costs will be your responsibility.
Contact Us
Have questions about your order or our shipping terms? You can reach our customer service team via admin@homme8.com or through our contact form.
Company Information
Website Name: Homme8
Address: 1 Glenealy, Central, Hongkong Island, Hongkong SAR
E-Mail: admin@homme8.com
Contact Form: Here
Phone Number: +44 7537 189552
Customer Service Hours:
Monday to Friday: 09:00 AM – 5:00 PM
Saturday to Sunday: 11:00 AM – 4:00 PM